logo

Medical

Page Header

Your health is everything. PGT Innovations provides valuable benefits that help you and your family stay healthy and pay for care if you get sick or injured off the job.

Overview

Our benefits program includes medical plan options with a range of coverage levels and costs, so you can choose the one that’s best for you. These plans are administered by UnitedHealthcare. To see your premiums and enroll, log in to the Compass website.

2024 medical plans

Gold+ Plan

 

Enjoy greater predictability of costs through copays for doctor visits and prescriptions. This plan has the lowest deductible and highest premiums.

Gold with HRA Plan

 

Lower your out-of-pocket costs with a company-funded Health Reimbursement Account (HRA). This plan has a slightly higher deductible and slightly lower premiums.

Silver Plan

 

Keep more of your paycheck while assuming more responsibility for the cost of your care. This plan has a higher deductible and lower premiums.

Bronze Plan

 

Minimize your paycheck costs with the lowest premiums and highest out-of-pocket costs.

Key features at a glance

image

All our medical plans provide:

Comprehensive, affordable coverage for a wide range of health care services. Tip: If you need extra protection from large or unexpected medical expenses, you may also choose to enroll in additional insurance coverage.

Free in-network preventive care, with services such as annual physicals, recommended immunizations, and routine cancer screenings covered at 100%. See more covered preventive services.

Prescription drug coverage included with each medical plan. Prescription benefits are provided by UnitedHealthcare.

Financial protection through annual out-of-pocket maximums that limit the amount you’ll pay each year.

Plan Comparison

Below are your coverage details for each plan when using in-network providers and facilities. Out-of-network benefits are available, but not shown here. For a complete list of covered services, please refer to the plan’s Summary Plan Description.

Gold+ PlanGold with HRA PlanSilver PlanBronze Plan
HRA features
HRA-eligibleNoYesNoNo
Company funding to HRANone$500 individual
$1,000 family
NoneNone
Annual deductible
Individual$1,250$1,750$2,500$4,750
Family$2,500$3,500$5,000$9,500
Annual out-of-pocket maximum
Individual$2,000$2,500$4,500$6,750
Family$4,000$5,000$9,000$13,500
Coinsurance
You pay20%20%30%30%
Plan pays80%80%70%70%
Medical care: Your costs
Preventive care Covered at 100% in-network, so you pay nothing
Office visit
Primary care$25 copayDeductible, then 20%Deductible, then 30%Deductible, then 30%
Specialist$50 copayDeductible, then 20%Deductible, then 30%Deductible, then 30%
X-rays, lab work, etc.$25 copayDeductible, then 20%Deductible, then 30%Deductible, then 30%
Hospital care
Outpatient treatmentDeductible, then 20%Deductible, then 20%Deductible, then 30%Deductible, then 30%
Inpatient treatmentDeductible, then 20%Deductible, then 20%Deductible, then 30%Deductible, then 30%
Urgent care/emergency services
Virtual visitsCovered at 100% in-network, so you pay nothing
Urgent care$75 copayDeductible, then 20%Deductible, then 30%Deductible, then 30%
Emergency roomDeductible, then 20%Deductible, then 20%Deductible, then 30%Deductible, then 30%
Prescription Drugs: Your costs
30-day supply (retail pharmacy)
PreventiveCovered at 100% in-network, so you pay nothing
Generic$5 copay$5 copay*Deductible, then 30%Deductible, then 30%
Preferred brand$35 copay$35 copay*Deductible, then 30%Deductible, then 30%
Non-preferred brand$60 copay$60 copay*Deductible, then 30%Deductible, then 30%
90-day supply (mail order or retail pharmacy)
PreventiveCovered at 100% in-network, so you pay nothing
Generic$12 copay$12 copayDeductible, then 30%Deductible, then 30%
Preferred brand$87 copay$87 copay*Deductible, then 30%Deductible, then 30%
Non-preferred brand$150 copay$150 copay*Deductible, then 30%Deductible, then 30%

* Gold with HRA Plan prescriptions are subject to a separate out-of-pocket maximum of $2,000 individual and $4,000 family, in addition to the medical out-of-pocket maximum.

Find your best match

Our new decision-support tool, Decision Support, can help you make an informed decision about your health care coverage in just a few minutes. Developed by a physician and industry experts, Decision Support offers unbiased information about which plan may offer you lowest overall cost and the best value, based on the health care services you expect to need. You’re not asked to identify yourself, and your inputs are not saved — it’s completely anonymous! When selecting a medical plan, be sure to also consider other factors, such as provider network, the opportunity for HRA funding and any additional medical insurance you may need.

Gold+ Plan

The Gold+ Plan offers the predictability of copays for doctor visits and prescriptions, in exchange for higher premiums. This plan has the lowest deductible. With this plan, you can see any provider you wish, but you will pay less when you stay in network.

How the Gold+ Plan works

You pay the plan premium from your paycheck to have coverage.

Copay

You pay a small fee at the time of service for doctor visits and prescriptions. Copays do not count toward your deductible.

Copay

Deductible

For care that doesn’t charge a copay, such as hospital services, you pay 100% of your medical costs until you meet the annual deductible.

Deductible

Coinsurance

After meeting the deductible, you and the plan share the cost of covered medical care and prescriptions, with the plan paying the majority.

Coinsurance

Out-of-Pocket Maximum

You’re protected by an annual limit on costs — the plan pays 100% of any further covered expenses for the rest of the year.

Out-of-Pocket Maximum

Keep in mind: You pay nothing for in-network preventive care — it’s covered in full.

And, employees enrolled in the Gold+ plan will be eligible for the Variable Copay Assistance Program.

UnitedHealthcare will help you reduce costs on your prescriptions when you take full advantage of manufacturer-sponsored coupons that are available for your specialty medications.

Once you sign up for a manufacturer coupon, and you share the details with UnitedHealthcare, the Variable Copay automatically adjusts your copay and applies the coupon value at the point of sale.

For more information, you can call the number on the back of you UnitedHealthcare member ID card.

Save money with an FSA!

A Health Care Flexible Spending Account (FSA) lets you take advantage of tax-free savings when paying for health care. But, be sure to plan your FSA contributions carefully: you have two-and-a-half months into the following year to spend your FSA money. After that, unused money does not carry over — use it or lose it!

Gold with HRA Plan

The Gold with HRA Plan pairs lower-premium, higher-deductible coverage with a company-funded Health Reimbursement Account (HRA) that helps reduce your out-of-pocket costs.

With this plan, you can see any provider you wish, but you will pay less when you stay in network.

Similar to the Gold+ plan, employees enrolled in the Gold w/ HRA plan will be eligible for the Variable Copay Assistance Program!

UnitedHealthcare will help you reduce costs on your prescriptions when you take full advantage of manufacturer-sponsored coupons that are available for your specialty medications.

Once you sign up for a manufacturer coupon, and you share the details with UnitedHealthcare, the Variable Copay automatically adjusts your copay and applies the coupon value at the point of sale.

For more information, you can call the number on the back of you UnitedHealthcare member ID card.

How the Gold with HRA Plan works

You pay the plan premium from your paycheck to have coverage.

HRA

Receive HRA funding ($500 individual/$1,000 family) to help pay your out-of-pocket costs if you completed a Health Risk Assessment and biometric screening the prior year.

HRA

Deductible

You pay 100% of your medical costs until you meet the annual deductible. You pay a copay for prescription drugs; the deductible does not apply.

Deductible

Coinsurance

After meeting the deductible, you and the plan share the cost of covered medical care and prescriptions, with the plan paying the majority.

Coinsurance

Out-of-Pocket Maximum*

You’re protected by an annual limit on costs — the plan pays 100% of any further covered expenses for the rest of the year.

Out-of-Pocket Maximum*

Keep in mind: You pay nothing for in-network preventive care — it’s covered in full.

*With this plan, prescriptions are subject to a separate out-of-pocket maximum of $2,000 individual and $4,000 family, in addition to the medical out-of-pocket maximum.

An HRA with the Gold with HRA Plan = free money from PGTI!

The Gold with HRA Plan includes a company-funded savings account that you can use toward qualified medical expenses.

Keep in mind:
  • Completion of the Health Risk Assessment and biometric screening is required to receive the HRA funding.
  • PGTI owns the HRA. Funds roll over to the following plan year, up to the plan deductible.
  • You can pair your HRA with a tax-free Health Care Flexible Spending Account (FSA) that you contribute to with tax-free money, helping you budget for expenses that exceed the HRA funding. Be sure to plan your FSA contributions carefully: you have two-and-a-half months into the following year to spend your FSA money. After that, unused money does not carry over — use it or lose it!

Silver Plan

The Silver Plan keeps your paycheck costs down and gives you more responsibility for the cost of your health care. With this plan, you can see any provider you wish, but you will pay less when you stay in network

How the Silver Plan works

You pay the plan premium from your paycheck to have coverage.

 

Deductible
Coinsurance
Out-of-Pocket Maximum

Deductible

You pay 100% of your medical and prescription drug costs until you meet the annual deductible

Coinsurance

After meeting the deductible, you and the plan share the cost of covered medical care, with the plan paying the majority.

Out-of-Pocket Maximum

You’re protected by an annual limit on costs — the plan pays 100% of any further covered expenses for the rest of the year.

Keep in mind: You pay nothing for in-network preventive care — it’s covered in full.

Save money with an FSA!

A Health Care Flexible Spending Account (FSA) lets you take advantage of tax-free savings when paying for health care. But, be sure to plan your FSA contributions carefully: you have two-and-a-half months into the following year to spend your FSA money. After that, unused money does not carry over — use it or lose it!

Bronze Plan

The Bronze Plan minimizes your paycheck costs but gives you more responsibility for the cost of your health care. With this plan, you can see any provider you wish, but you will pay less when you stay in network.

How the Bronze Plan works

You pay the plan premium from your paycheck to have coverage.

 

Deductible
Coinsurance
Out-of-Pocket Maximum

Deductible

You pay 100% of your medical and prescription drug costs until you meet the annual deductible

Coinsurance

After meeting the deductible, you and the plan share the cost of covered medical care, with the plan paying the majority.

Out-of-Pocket Maximum

You’re protected by an annual limit on costs — the plan pays 100% of any further covered expenses for the rest of the year.

Keep in mind: You pay nothing for in-network preventive care — it’s covered in full.

Save money with an FSA!

A Health Care Flexible Spending Account (FSA) lets you take advantage of tax-free savings when paying for health care. But, be sure to plan your FSA contributions carefully: you have two-and-a-half months into the following year to spend your FSA money. After that, unused money does not carry over — use it or lose it!

Prescription Drugs

When you enroll in a PGTI medical plan, you automatically receive prescription drug benefits through UnitedHealthcare.

Drug tiers

The cost of your prescription drugs under each medical plan depends on the tier of the medication — generic, preferred, or non-preferred. All prescription carriers have a formulary, or list of preferred drugs based on effectiveness and cost.

Generic drugs
Preferred brand drugs
Non-preferred brand drugs

Generic drugs

Same active ingredients as brand-name equivalents and meet the same standards for quality and effectiveness, but usually cost much less.

You pay: $

Preferred brand drugs

Brand-name medications included on the formulary and favored by your prescription carrier.

You pay: $$

Non-preferred brand drugs

Brand-name medications not preferred by your carrier. They may still be covered, but may require prior authorization and cost more.

You pay: $$$

Check the prescription drug list

See how medications are covered by reviewing the 2024 Prescription Drug List.

Save money on your prescriptions!

The cost of prescription drugs is rising faster than many other health care services and supplies. But, there are ways for you to save.

Ask your doctor about generic medications

Generic medications are generally just as effective as brand-name medications, but they typically cost between 80% and 85% less.

Use the home delivery feature

If you take maintenance medication to treat a chronic condition — such as an allergy, heart disease, high blood pressure, or diabetes — the convenience and cost savings of the home delivery prescription program through UnitedHealthcare will save you time and money.

Find the best price

Did you know that the prices of prescriptions can vary based on pharmacy and location? Use the cost comparison tool available through GoodRx to find the best prices for your prescriptions. There is no cost to use this tool.

Why use home delivery?

  • Prescriptions are shipped to you for free — no waiting in line at the pharmacy.
  • You save money with a reduced cost for a three-month supply.
  • You can set up automatic refills.

Specialty drugs

All prescriptions for specialty medication, such as those used to treat complex conditions like rheumatoid arthritis, multiple sclerosis, or psoriasis, must be filled through the UnitedHealthcare Specialty Pharmacy. You’ll have access to a dedicated team led by a pharmacist and nurse who are specialists in your condition to help you with your medication regimen. Learn more on the UnitedHealthcare website or call 1-844-637-7503.

Prescription management programs

Your pharmacy benefits include several programs aimed at ensuring your safety and making sure you receive the most clinically appropriate and cost-effective medication.

Formulary

Your pharmacy plan has an extensive listing of generic and brand-name prescription medications that offer the greatest overall value. This list will determine how your prescription will be covered. Keep in mind that the medications on the formulary may change as the result of regular reviews and updates.

Dispense as Written

When available, your prescription will be filled with a generic alternative to a brand-name medication. Generic drugs have the same primary medication ingredient, are equally safe and effective, and are taken at the same dose, but cost significantly less than brand-name medications. If you request a brand-name drug when there is a generic equivalent available, you will pay the brand copay or coinsurance, plus the cost difference between the brand and generic drug. However, if your doctor indicates “Dispense as Written/DAW” on the prescription, you will not pay the cost difference, and will pay only the brand copay or coinsurance.

Prior Authorization

Some medications may require prior authorization. This means that UnitedHealthcare needs more information from your doctor to determine if the medication is the best option for you and will be approved for coverage. You can find medications that require prior authorization on UnitedHealthcare website.

Step Therapy

Step Therapy encourages you to try the most cost-effective and appropriate medications available to treat your condition. Typically, these medications are generics or lower-cost brand-name medications. You need to try these first, before more expensive medications are approved for coverage. And remember, UnitedHealthcare’s Step Therapy program is designed to help members reduce their prescription drug costs by trying less expensive, but equally effective medications first. With this program, you will be required to initially try a Step 1 medication before a Step 2 medication can be covered. To learn more, call 1-844-637-7503 or visit www.myuhc.com to learn whether this program applies to you!

Programs & Resources

Take advantage of these valuable programs and resources to better manage your health and financial well-being.

Onsite wellness center

Get free, convenient, confidential health care at our state-of-the art onsite wellness center in Phoenix and Venice. The PGTI clinic is available to all team members and qualified family members (age 2+). There is no cost but an appointment is required. You won’t need to use PTO/UTO for the time you spend getting care – it’s “on the clock” when you come during working hours. Wellness center providers can be seen for:

  • Wellness, sick, or follow-up visits
  • Common generic medications
  • Approved standard lab tests

Virtual Visits

You have access to medical advice from board-certified physicians 24/7, 365 days a year through your plan’s telemedicine service. Virtual Visits offer you fast, convenient diagnosis and treatment for many common conditions through video consult on your smartphone or computer. PGTI is proud to offer $0 cost for virtual visits with an in-network physician when you enroll in a UnitedHealthcare medical plan. Visit the Virtual Visits website to enroll or learn more.

Health Advocate

Get free, personalized assistance to help you navigate the health care system, from understanding claims to choosing providers and negotiating fees. Available to you and your family members, this service can save you time and money. Visit the MyAdvocate website or call 833-968-1775.

Why is UHC calling?

We’re here for a compassionate conversation to:

  • Ensure you’ve received and comprehended your care instructions and medication post-hospital discharge.
  • Offer assistance and programming in managing conditions such as cancer, asthma, and more.
  • Provide valuable support during pregnancy.

We’re here to ensure you get the most out of your UHC benefits. So when you see our call, know that it’s about enhancing your well-being and making your life easier.

Medical plan tools

Log in to the UnitedHealthcare website to find a doctor, compare costs, manage claims, and more. You can also download the UnitedHealthcare mobile app to get your health info, wherever you go.

To register your UnitedHealthcare account:

  • UnitedHealthcare website.
  • Click the “Register Now” button.
  • Enter your name, date of birth, and the account numbers from your health plan ID card. Or, enter your Social Security number and date of birth.
  • Create a username and password.
  • Enter your email address and optional phone numbers, and choose security questions.
  • Review and agree to the website policies, and be sure to keep the email opt-in checked so you get relevant news and wellness information.
  • Upon registering, you will receive Explanations of Benefits, claim letters, regulatory notices and other important information by email. You may choose to get paper communications at any time by changing your Mailing Preferences.

Prescription tools

Visit UnitedHealthcare website to review your prescription coverage details, confirm formulary lists, sign up for home delivery, request refills, and more.

FSA tools

Visit the Triad website to manage your FSA(s) online, use calculators, find lists of eligible expenses, purchase FSA-eligible items in the FSA Store, and more.

SmartConnect

SmartConnect is an exclusive program designed for working or retiring adults (and family members) who are Medicare-eligible and may not have fully explored the benefits of Medicare coverage. SmartConnect puts your needs first by matching you with the education, national insurance carrier plans, and experienced advisors needed to enable you to make your best decision. Learn more

Find a Doctor

Using in-network providers saves you money. Here’s how to find doctors in your medical plan network.

UnitedHealthcare:

  • Log in to UnitedHealthcare website. If you don’t have an account yet, click on “Register Now.”
  • Once logged in, go to the find a doctor search.
  • Your ZIP code will automatically be used. You can change this by clicking “Change location.”
  • You can enter the provider name, facility, or medical group in the search box.
  • Or you can click on the icon that reflects the type of provider you are looking for and follow the prompts.
  • Choose from Primary or Specialty care, and then select the type of physician.
  • A list of doctors in your ZIP code area will be provided under Primary Care Physician.
  • Click the doctor’s name to find additional information, including address, phone number, if they are accepting new patients, hospital affiliation, and if the doctor is a UnitedHealth Premium® Tier 1 provider. Just look for the “Tier 1” indicator.
  • If you need the provider ID# to identify your PCP, you’ll find it under “All Locations.”
  • To find a freestanding facility, click on “Places” or “Tests & Imaging” when you begin your search.

Don’t have a personal doctor? You should. Here’s why.

  • Better health. Getting the right health screenings each year can reduce your risk for many serious conditions. Preventive care is free, so there’s no excuse to skip it.
  • A healthier wallet. Having a doctor you can call helps you avoid costly trips to the emergency room and decide when you really need to see a specialist.
  • Peace of mind. Advice from someone you trust ... it means a lot when you’re healthy, but it’s even more important when you’re sick. Your personal doctor gets to know you and your health history and can help coordinate any care you need.

Money-Saving Tips

When you think about the financial impact of your health care choices, you can help lower costs for yourself and the entire company. Get the most from your medical benefits by following these tips to be well and buy smart:

Use in-network providers

They’ve agreed to charge only up to negotiated rates and bill your insurance company directly, which saves you money and time. Also, check with your insurance company to ensure that a service is covered before you receive care.

Keep up with preventive care

It’s covered in full by all of our medical plans and can help detect and prevent potentially costly health issues early. You pay nothing for annual physicals, recommended immunizations, routine cancer screenings, and more when you see in-network providers.

Use your HRA and your own tax-free money to pay for eligible health expenses

PGTI will fund an HRA on your behalf ($500 individual/$1,000 family) to help pay your out-of-pocket costs if you completed a Health Risk Assessment and biometric screening the prior year. You also have the option to enroll in a Flexible Spending Account (FSA) — it’s easy and saves you money! You can contribute pretax dollars from your paycheck to use for your out-of-pocket costs. Keep in mind, you have two-and-a-half months into the following year to spend your FSA money. After that, unused money does not carry over — use it or lose it!

Shop smart for prescriptions

Using generic alternatives will almost always save you money — and they’re just as effective as brand-name prescriptions. Also, compare prices by using the cost comparison tool available through GoodRx to find the best price before deciding where to fill a prescription. For your ongoing prescriptions, use the home-delivery service to save money and time.

Take advantage of the PGTI well-being programs

They offer valuable resources to help you improve your health, which could prevent the need for costly care.

Use your plan’s website

Log in to the UnitedHealthcare website to see how much of your deductible you’ve met, review claims, find in-network providers, use helpful cost-estimating tools, and more.

Choose the right place to get care

Facilities charge different amounts for the same services, so think about your options when you or a family member needs medical attention. Use the guide below to help you save money and choose the most appropriate care for your situation.

Virtual visitsDoctor’s officeUrgent care clinicEmergency room
Use it for
A common, non-emergency medical issue that can be diagnosed by phone or onlineA condition that doesn’t need immediate attention and can wait until the next dayA condition that needs immediate care but is not life- or limb-threateningA life-threatening or potentially crippling condition that needs immediate attention
Examples
  • Colds and allergies, flu/cough
  • Ear infections, pink eye
  • Behavioral health
  • Sore throat, fever
  • Routine exam, screening
  • Checkup, vaccine, prescription refill
  • Broken bone, severe sprain or strain
  • Cut requiring stitches
  • Anxiety attack
  • Sudden weakness, dizziness, or loss of consciousness
  • Uncontrollable bleeding
  • Chest pain, difficulty breathing
Cost
You pay: 0You pay: $You pay: $$You pay: $$$
Find it
Virtual VisitsCall your regular doctor or search for an in-network provider on your medical plan carrier’s websiteSearch for urgent care clinics near you at urgentcarelocations.comCall 911 or search online for the nearest hospital